FAQ Topics

1.   RGB Easyweb Basics
2.   Account Registration and Account Access
3.   Editing and Publishing Content
4.   Site Designs
5.   Managing Pages and Navigation
6.   Text,  Images and Media Content
7.   Image Galleries
8.   Uploading Files
9.   Forms Editor
10.   Forum and Blog
11.   Mailing List
12.   News
13.   Business Design Elements
14.   Site Statistics and Hits Counter
15.   HTML Code Snippets
16.   Domain Name Setup
17.   Search Engine and Other Optimizations
18.   Hosting
19.   Abuse, Terms of Use

RGB Easyweb Basics

•       What is RGB Easyweb?
•       What can I do with RGB Easyweb?
•       Does RGB Easyweb have any limitations?
•       Who can use RGB Easyweb?
•       What makes RGB Easyweb different from other website building tools?
•       What does it cost to make a site with RGB Easyweb?
•       Are there any banner ads in RGB Easyweb?
•       What do I need to build a site with RGB Easyweb?
•       Can I use RGB Easyweb for blogging?
•       Can I use RGB Easyweb for selling products online?
•       Can I use RGB Easyweb for photo-sharing?
•       Can I use RGB Easyweb as an FTP server?
•       Can I use RGB Easyweb for editing my current website?
•       How can I migrate a site built with FrontPage or Dreamweaver to RGB Easyweb?
•       What browsers and operating systems is RGB Easyweb compatible with?

•       How do I sign up for a RGB Easyweb account?
•       Do I need to activate my account after I sign up?
•       I have misspelled my email address during sign-up and didn't receive the activation email.
•       How can visitors access my website?
•       How do I log in my site?
•       How can I change my login name?
•       How can I change the email address of my RGB Easyweb account?
•       I have forgotten my password. How can I recover it?
•       Will my RGB Easyweb account expire if I don't use it for a long time?
•       I can't log in to RGB Easyweb although I submit the correct login and password.
•       I can no longer access RGB Easyweb from my computer. When I try from other computers the site opens all right.
•       I keep getting logged-out when editing my site.
•       How do I terminate a RGB Easyweb account?
•       How do I upgrade my paid subscription?
•       I can't log in my account from the Edit icon at the bottom of each page - no login popup appears.

•     How do I edit the content on my RGB Easyweb website?
•      What is the difference between Admin view and Normal view?
•      Will users see the changes I make in Admin view?
•      How do I publish changes?
•      Can several people edit content on the site at the same time?
•      Can I remove an already published content from Normal view but still keep it in Admin view?
•      Can I undo changes and revert to a previous version of the content?
•      Can I edit my RGB Easyweb site offline?
•      Can I see what the Normal view of my website will look like without logging out of the Admin view and publishing changes?
•      Can I export the content of my site?
•      How do I enable advanced features such as Forms, Forum and Blog, Mailing List, Hits Counter, HTML snippet?
•      Can I create a site with multi-language content with RGB Easyweb?
•      I can't publish updates. There is no Publish option in the top right corner of the page or it doesn't work.
•      Is there an easy way to notify a group of users when I publish new updates?
•      No editing options appear when I click on the element icons.
•      Can I edit two RGB Easyweb websites simultaneously?
•      My website is too slow to view and edit.

•      Can I switch to another design at any time?
•      Can I brand the design with my own logo and images?
•      Can I implement my own design in RGB Easyweb using HTML, instead of the web-based interface?
•      Can I remove the text "Powered by RGB Easyweb" from the design?
•     I've tried switching designs and this resulted into spoiled appearance of my website.
•      After switching to another design some of my content is no longer visible.
•      Can I preview how my site will appear in the new design before deciding to switch to it?
•      Can I have a RGB Easyweb website with a custom design?
•      I want to implement my own site design from scratch and have full control on text styles and color schemes. Is this possible with RGB Easyweb?

•      How many pages can I add on my site?
•      How do I add a page without listing it in the Navigation Menu?
•      How can I change the Home page of my website?
•      When do changes in the menu get published?
•      I've deleted the Navigation Menu of my website. Can I restore it?
•     My navigation menu is missing in Normal view although it is visible in Admin view.
•      My site can't load in full. The navigation items don't appear.
•      Can I make some pages on my site available to select users only?
•       Can I create an option for paid membership on my site?
•       Can I have more than one navigation menu on my site? Can I have multi-level or per-page menus?
•       Can I set a Page Not Found within my site?

•      Can I change the size, font and color of text?
•      What is an anchor?
•      I have added an anchor in the Text and Images editor, why doesn't it appear when I select the page from link drop-down?
•      I want to open an enlarged view of an image placed in the Text and Image editor.
•      Can I insert music or movies on the page?
•      When I try to upload a Media or Image file the Browse field is missing.
•      When I open the Text and Image Editor there is no box for text input. I can only see an Add and Cancel buttons.
•      Can I paste content from other programs or internet sources inside the Text and Image Editor?
•      Can I insert HTML code directly from the Text and Image editor?

•       How do I upload multiple images in a gallery at once?
•       What is the difference between thumbnail and slideshow view of the gallery?
•       How can I add a comment for some image?
•       The thumbnails of my images are badly cropped. Can I disable the cropping?
•       How can I make the large view of images fit in the image viewer?
•      When clicking on a thumbnail in my Image Gallery the pop-up with large view wouldn't open.
•      Each time I add new images to my gallery they go at the end. How can I add images at the beginning of my gallery?
•      Can I link directly to the URL of an image added in RGB Easyweb?
•       How do I start the slide show in the Popup viewer?
•      When I try to print an image I get a notice that its resolution is not sufficient although my original image is hi-scale?
•      The images I uploaded are very large, but there doesn't seem to be an option to zoom in to the full view.
•      Can I restrict access to the original image or the print interface only to select users?
•       I can't see the image gallery on one of my pages although it is published.
•       I have selected a transition effect for the Slideshow but it doesn't seem to be working when I view the images in the Gallery?
•       How do I keep my gallery images from being enlarged and printed by anybody?
•       How do I create a zipped file / compressed folder?
•      I can't find the option to add Image Galleries from the Area icon.

•       What types of files can I store in a File Area?
•       Is there a file size limit for uploading files?
•       What bandwidth does RGB Easyweb provide for uploading / downloading files?
•       Can I link directly to the URL of a file uploaded in a File area?
•       Can I use FTP to upload files to RGB Easyweb?
•      I am using Internet Explorer and have problems downloading files if I copy-paste the URL of the file in a new browser window.
•       Can I restrict access to a particular file to select users?

•       What types of web forms can I create with the Forms Editor?
•      Can I add a Guestbook?
•      Can I make a form which submits the information to an email address, a mailing list or a page on my site?
•       Can I make a form which submits the information to a database?
•       Can I create a form which will allow visitors to attach a file and submit it together with the rest information?
•       I do not receive the form messages send to my email address. What's wrong?

•      What is the difference between Forum and Blog?
•      Can I switch between Forum and Blog layout at any time? Will I lose the current postings.
•      Can I have several blogs or forums on my site?
•       Which users are "registered"? How can someone become a "registered" user?
•       How do I create a moderators list?  Can I assign anyone as my forum moderator?
•       Can moderators change the Forum / Blog settings?
•       Can everyone post on my forum or blog? How do I set posting permissions?
•       Can I review new postings before they get published?
•       Someone left an offensive posting on my forum or blog.  Can I remove or edit it?
•       Can I set blocking for postings containing offensive language?
•       Can I post to my blog via email?
•       What is RSS? How can users and websites subscribe to my forum's RSS feed?
•       Can I receive notification for new postings on my Forum or Blog?
•       Can I create a forum or blog with restricted access.
•       Can visitors on my Forum/Blog have unique usernames and passwords without opening a RGB Easyweb account?
•       Can I archive old blog articles?
•       Can I embed an RSS digest from a forum / blog within another page?
•       Can I insert images or HTML snippets in forum/blog postings?

•      What is a mailing list?
•      Will the emails from the mailing lists on my site be used by RGB Easyweb or rented out to anyone else?
•      How do I delete a mailing list?
•      Can I import the email addresses from a mailing list I already have?
•      Can I have several mailing lists on my site?
•      Can I have users subscribe to the same mailing list from different pages on my site?
•      Can I add more input fields to the mailing list subscription form?
•      Can I send rich-text or HTML newsletters with the mailing list?
•      Can I send messages with attachments using the mailing list interface?

•      I don't seem to have an option to add news to my website. Why?
•      When do updates to news get published?
•      Can I have different news items on the different pages of my site?
•      I lost my news after changing to another design.
•      Can I set a News group to be displayed on all pages of my site? Can I remove a News group from all pages at once?
•      How do I delete a News group?

•      Can I remove the page header images?
•      Can I upload my own header images?
•      Can I add a Flash movie as a header visual?
•      What is a Content Section?
•      What is a Horizontal Layout Object?
•      Can I add sections to any content area on the page?
•       Can I edit or remove the footer icons?
•       Can I search results within my own site?

•      What is counted as a site hit?
•      What is counted as a page hit?
•      Are my own visits when I work on my site counted as hits?
•      Can I view reports of the daily or monthly hits for my site?

•      Can I use the HTML Snippet for integrating a PayPal button or Shopping Cart?
•      Can I install scripts on the RGB Easyweb server using the HTML Snippet?
•      My site has stopped functioning properly after I inserted an HTML Snippet.
•       What should be the structure of the HTML code inserted in the HTML Snippet?
•       Can I insert HTML snippets inside a Text and Image area?

•      Can I have my RGB Easyweb website hosted under my own domain?
•       Can I register a domain through RGB Easyweb?
•       Can I set up my domain to open my RGB Easyweb website by using domain redirection or URL forwarding?
•       I can't locate the DNS management options at my registrar's website. What should I do?
•       I am required to enter Name Servers for my domain. Which are the Name Servers I should enter?
•       I have set up my domain according to the instructions, but my website doesn't come up when I type in the address.
•       When I access my domain I see RGB Easyweb's home page.

•      Are RGB Easyweb websites Search Engine friendly?
•      Why doesn't my website appear in search results?
•      How can I improve my website performance in search engine results?
•      How can I add a favicon to my RGB Easyweb website?
•      Can I upload Search-engine optimization files in the root folder of my Web site?

•      What is integrated hosting?
•      Where will my site be hosted?
•      Can I make a website in RGB Easyweb and host it on a different server?
•      Can I install RGB Easyweb on my own servers?
•      Can I get email and DNS hosting for my account from RGB Easyweb?
•      How can I activate the mailboxes that come with my package?

•      Can I use RGB Easyweb for files swapping of copyrighted videos, games and software?
•      Does RGB Easyweb have an antivirus software installed which protects users from malware, spyware and viruses?
•      What should I do if I spot malware, spyware or illegal content on a RGB Easyweb website?